About Us
OPENING SECTION
Who We Are
SentinelCCTV is a specialist remote security monitoring company, dedicated to protecting businesses across the United Kingdom, the United States, and Canada. We combine advanced surveillance technology with highly trained human operators to deliver a monitoring service that is always alert, always responsive, and always on your side.
We believe every business deserves professional-grade security — not just the ones that can afford expensive on-site guards. Our mission is to make round-the-clock protection accessible, affordable, and genuinely effective for businesses of all sizes.
OUR STORY
OUR TEAM
Built Around One
Simple Idea
SentinelCCTV was founded after seeing how many businesses — restaurants, farms, construction sites — were either underprotected or overpaying for security that simply wasn’t working. Static cameras with no one watching them are only useful after something has already gone wrong.
We set out to change that. By building a professional remote monitoring centre staffed around the clock, we give businesses the power of live human oversight without the cost of on-site personnel. Every camera we monitor is treated as if it were our own premises.
Trained Professionals
Behind Every Screen
Our monitoring operators are trained security professionals. They undergo rigorous screening, background checks, and ongoing certification to ensure they maintain the highest standards of vigilance and conduct.
Our technical team handles all integrations, ensuring your camera feeds are securely transmitted and constantly maintained. Our client support team is available to assist you whenever you need us.
- Trained & Certified Security Operators
- Dedicated Technical Integration Specialists
- 24/7 Client Support Team
- Compliance & Data Protection Officers
OUR VALUES
What We Stand For
Reliability
We never sleep. Our systems and our people are built for continuous operation. When you sign with SentinelCCTV, you get guaranteed uptime and unwavering commitment.
Transparency
No hidden fees. No vague promises. We tell you exactly what we monitor, how we respond, and what you can expect — backed by clear SLAs.
Accountability
Every incident is logged, documented, and reported. You always know what happened, when, and how it was handled.
Discretion
Your footage and incidents are handled with complete confidentiality. We are bound by strict data handling protocols across all three jurisdictions we serve.
COMPLIANCE SECTION
Operating to the Highest Standards
Security monitoring comes with significant legal responsibilities. We take compliance seriously across every market we serve:
- United Kingdom: Full GDPR compliance and ICO-aligned data handling practices
- United States: Adherence to applicable state-level privacy and surveillance laws
- Canada: PIPEDA-compliant data processing and storage protocols
All footage is stored securely, accessed only by authorised personnel, and retained only for the periods stipulated by applicable law and your agreement with us.
